Return Policy

If there’s a problem with a product that you purchased from us, please bring it back to us. We will refund the original purchase amount within 30 days of your purchase for items returned in new condition or for items that are defective. Merchandise returned that appears to be used may be subject to a restocking fee.

You may also ship an item back to us if it is defective or not to your satisfaction. Ship returns via Ground Canpar or insured Canada Post (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee.

Details

• Time: You have 30 days from delivery to request a refund, and return your item(s).
• Method of Refund: Refund will be applied to the original form of payment.
• Product Condition: Product must be new, and unopened in order to return.
• Refund Contact Info: Contact us in-store, over the phone, or by email for a refund. You can find store hours, addresses, email, and phone numbers on our Store Locator page.
• Charges: Customer is responsible for any shipping costs related to the return.
• Custom Order: Products that are not displayed as in-stock, are considered special order items, and are subject to a 25% restocking fee.  Initial shipping costs are also deducted from the return.

Labor fees, such as custom wheel builds or other services, are non-refundable.